This may be the best choice for a bike shop in the area. I did not find any place even comparable. If you're serious about bikes, go here.
Trying to make things right: kinda
great shop that i trust. all but one of my experiences have ever been positive and i chalk that one up to someone having a rough day. my biggest gripe is i have to drive across town to get there, but that's not their fault. good news or bad, they've always been straight with me in the service department with my mountain bike. i bought my road bike there quite awhile back, and i was very satisfied with the entire experience.
I went into AJ's and looked around, a saleswoman was very friendly and helped me find a bike I liked. It was a "slightly used" 2015 giant talon for an amazing price. The first thing when I got home and got on it, the chain flew off and I fell on the pavement. The next day the chain flew off again and I got serious roadrash and a broken bike. I took it to the manager and asked why they sold me a faulty bike? All he said was we checked everything... I returned the bike and they ordered me a brand new bike worth a lot more, with no extra money out of my pocket! But they orered the wrong size, color, and it's taking a week longer than it should have. The promised to have it done on a certain day, but they don't even think its gonna get assembled on that day. I'm very disappointed and angry. I will not be doing business with them again...!
Initial constomer service: great
The BEST bike shop there is. The staff is amazing & super knowledgeable. They treat you like family. The selection is great. I bought a Townie beach cruiser & accessories from the shop. & the staff put together the coolest bike for me! 10/10 stars, would highly recommend. Will be buying all of my bikes from here from now on. Just an all around amazing experience.
Management: awful
Great guys helped me when I needed it most. Thanks!
My anger level: high
Aj S Bikes is a US Bicycle Store based in Valrico, Florida. Aj S Bikes is located at 1538 Bloomingdale Ave, Valrico, FL 33596, USA.
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